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Does anyone has having this issue when trying to log in? It says error connecting to server. It only happened to me now

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almost 3 years ago - /u/JagexLight - Direct link

Hey guys, we're investigating the server issues at the moment causing players to not be able to log in. I'll update as soon as I know more!

- News module is also not working- It also looks like our Payments system isn't working

Update: We had a fix which was in testing, however this didn't seem to fix the issue so we're back to investigating a fix and I'll update when the team has let me know it's working.

almost 3 years ago - /u/JagexLight - Direct link

Originally posted by JagexLight

Hey guys, we're investigating the server issues at the moment causing players to not be able to log in. I'll update as soon as I know more!

- News module is also not working- It also looks like our Payments system isn't working

Update: We had a fix which was in testing, however this didn't seem to fix the issue so we're back to investigating a fix and I'll update when the team has let me know it's working.

Update 2: So it looks like the situation is improving as more regions are getting back online. But there's still a couple of regions which are having more trouble coming back on than the others. The team is investigating and I'll let you know when you can expect 100% of the issues to be fixed.

almost 3 years ago - /u/JagexLight - Direct link

Originally posted by JagexLight

Update 2: So it looks like the situation is improving as more regions are getting back online. But there's still a couple of regions which are having more trouble coming back on than the others. The team is investigating and I'll let you know when you can expect 100% of the issues to be fixed.

Update 3: It looks like all is resolved with this issue, so please try to log in now and let me know if there's any further issues. Sorry again for the inconvenience caused.