Original Post — Direct link

Not sure which mods frequent this subreddit, but i'd like to pass on my thanks to Jagex support today as the individuals manning that section never seem to get enough love.

My giga-brain moment this week was restarting my subscription - on the wrong account.

They were able to transfer my purchased membership to the correct account, and dealt with this much faster than the 48-hour lead time that the website has as the ticket response time.

My thanks to them & their team!

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over 1 year ago - /u/Mod_Stevew - Direct link

Thanks for your kind words - I'll make sure Mod Saiyan gets to know you took the time and effort to comment and give positive feedback!

Glad we could get you back on track and fix your Giga-brain moment!