Original Post — Direct link
almost 5 years ago - /u/Mod_Stevew - Direct link

Originally posted by I_clji_i

Omg can someone tell me how to contact jagex?? I had quit for about 2 months and I went to log on a few days ago and I have been hacked and now perm banned with no appeal. I've looked everywhere for how to contact them and I can't find a way! If anyone knows how plz let me know I had over 500hrs put into the account!

Go to our site, click 'support' and when you are presented with a search box type 'ban' - the first result will be the article you need to submit a ban appeal or just use this link - ban appeal

almost 5 years ago - /u/Mod_Stevew - Direct link

Originally posted by JMC_MASK

Hijacking.

Seriously why does this game not have customer support??? How expensive could it possibly be to hire a few people to take calls or at the very least a ticketing email system??????

We have 36 staff in support and a ticketing system. Search your issue through support and if your issue requires you to get in touch there will be a contact button.