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I had 3 pets: Vorki, Venenatis Spiderling and Phoenix. All of them were insured. Today I've noticed that my Phoenix is missing from the bank so I decided to reclaim it in Ardougne, but I found an unpleasant surprise there. Only Venenatis Spiderling is insured now, so I have no way of reclaiming my Phoenix.

Can I have it back?For those asking if I ever insured any of the pets - Yes I did. I insured all 3 of them right after I got them as a drop.
https://imgur.com/a/eCXqTCh
RSN: PrayForKebab

External link →
about 4 years ago - /u/JagexAcorn - Direct link

I've had the developers check and they said the only pet you insured that they can see is Venenatis. If Vorki is still in your house, I'd recommend you insure that one too just in case.