Original Post — Direct link

I know this has been asked before, but I literally, just now upgraded to a Jagex account and mistakenly linked one of the characters to it, that doesn't belong to me.

It's not mine and I would like to unlink it from my Jagex account so the original owner can link it to his. This account was linked to my email address in the past but it is not an account that I play on.

I'm hoping that an exception can be made as I am reporting the situation basically immediately.

Any Jmods that can do something about this please?

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8 months ago - /u/Mod_Stevew - Direct link

Hey - ask the account creator to make a Jagex Account (if they haven't already) and then get them to contact us here, we'll do all we can to help and all being well we can move the character from one Jagex Account to the other. Heads up - it's important that the creator (not you) is the person who contacts us

8 months ago - /u/Mod_Stevew - Direct link

Originally posted by Soft_Yellow_5231

Won't this permanently ban every other account on /u/youngg_meme 's jagex account?

Nope - we will just move the character.

8 months ago - /u/Mod_Stevew - Direct link

Originally posted by Not-a-cookie

I remember reading that this happened before, and their jagex account was just straight up banned with no way to access their accounts. Is this still the case?

There are only rare situations where that happens, for example if every character on the Jagex Account does not belong to the Jagex Account user (for example the JA is being used as a portal by a hijacker to store hacked characters) then the entire JA would be disabled.