Original Post — Direct link

Why am I getting this error when logging into mobile? The worst part is I can’t even submit a report about it because it sends me back to the Access Denied screen. What’s going on?

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about 2 years ago - /u/JagexLight - Direct link

I'd like to send this to the team to investigate. Sorry that you can't submit a bug report right now, but if you could give any more information in this thread that would be helpful for us to understand whether it's a new issue or something we're already aware of. I plan on updating our mobile "known issues" when I can, but been a bit busy lately, sorry about that.

Which service provider are you on? Any other relevant details that will help us understand why this might be happening?

about 2 years ago - /u/JagexLight - Direct link

Originally posted by Koov

May I DM you? Honestly not sure what in this SS might be personal information. Not the most Tech savvy guy. My service provider is AT&T, I am on Data, I haven’t tried on Wi-Fi yet

Edit: FWIW, I recently traveled, and the “Server” it says in the Access Denied error seems to be the server from where I left, unless I’m reading that wrong.

Yep you can DM