Original Post — Direct link
over 4 years ago - /u/JagexAcorn - Direct link

Originally posted by B888888B

/u/JagexGambit /u/JagexAcorn /u/JagexSween might want to reassess how you give mod status out, dozens of cases like this out there. Just remove player mod lol, it's pointless

This has been flagged to the Support Team that handles Player Moderators. Thanks for the heads up!

over 4 years ago - /u/Mod_Stevew - Direct link

This P Mod account was hijacked for about 4 hours. We secured the account so the owner could recover it and removed any mutes issued in that time, most of which were actually OK but there were some malicious ones as well. The longest anyone was unfairly muted in this incident was 1 hour.

It's a really unfortunate incident, but hijacking of P Mod accounts does happen from time to time and we act swiftly as soon as we become aware of it, we also check P Mod account security once a week to ensure they remain secure.

We have demodded this account, but I would ask that if you see the player in game not to hate on them - although everyone has a responsibility to keep their account details secure, the context is it was a hijacker and not the account owner that caused the issues for other players.

Thanks

over 4 years ago - /u/Mod_Stevew - Direct link

Originally posted by 6000000cookies

Why would you demod his account? Surely it's not vulnerable forever because it got hijacked once... right?

Because we don't know exactly why it was hijacked, for all we know the owner could be sharing it - there is no reason for us to accept any risk of our players being muted unfairly and we'd rather offer the role to the next person on the (long) waiting list instead of retaining a p mod account with a known historical security breach.

over 4 years ago - /u/Mod_Stevew - Direct link

Originally posted by xsevenmillionx

I hope there is actually q list of exemplary players n not players who sit in clan chats. You guys should create a random acc n test your next p mods

Clan chat membership / activity is not even in the initial P Mod checks ....

over 4 years ago - /u/Mod_Stevew - Direct link

Originally posted by taintedcake

But surely it's jmods who determine who goes on the list? Cause most pmods seem to be players who hung out in chats that jmods also hung out in regularly whether it be on their jmod account or their personal account

Nope it's not decided by J Mods, the raw list of names names comes from a data set of pre-determined requirements, none of which are related to clan chat activity

over 4 years ago - /u/Mod_Stevew - Direct link

Originally posted by vixiefern

can you be a pmod if you got banned 12 years ago?

If you've been banned you wouldn't have an account to be made a P Mod ... what am i missing ...

over 4 years ago - /u/Mod_Stevew - Direct link

Originally posted by yellowbananadude

Hey :) can :) I :) be :) your:) next :) pmod :) ? :) I :) fit :) the :) criteria:)

Anyone who meets the criteria has a chance, need more smileys though

over 4 years ago - /u/Mod_Stevew - Direct link

Originally posted by rs_xmas

I'm guessing a short term ban?

Oh right, well 'yep' if the account is not banned then it can become a P Mod

over 4 years ago - /u/Mod_Stevew - Direct link

Originally posted by nostalgicx3

Going to Hijack this comment to ask you to please look into the account named 'Shawtyblitz'. It's a bought pmod account that's logged into 334 castlewars on a daily basis. A player by the name of 'Hiren' uses it to mute multiple high levels players that are not part of his cwars group or for any insignificant banter that goes on in the lobby. Been going on for the past year, it's ridiculous...

I've had a look at every mute they've submitted back to the beginning of December 2019 and they all look correct, I picked 3 at random from 2018, 2017 and 2016 - I didn't agree with one of the 2017 ones but on balance there is no indication of incorrect muting, it's likely that you what you refer to as 'insignificant banter' is actually offensive behaviour.

over 4 years ago - /u/Mod_Stevew - Direct link

Originally posted by mrsana

Can you be a P-Mod if you resigned ten years ago?

It's possible but the odds of the same account being chosen twice must be quite slim

over 4 years ago - /u/Mod_Stevew - Direct link

Originally posted by mrsana

I see. May I please have the opportunity to send you a DM through Reddit regarding this? I just want clarification, please and thanks. I do not wish to publicly state the RSN nor the details here on this thread.

Thank you, Steve.

I'm not sure what clarification you need ? Accounts that meet our criteria are chosen at random from a list of all accounts that match, accounts that have previously been a P Mod are not excluded, so it is possible that the same account could be pulled again but is quite unlikely given that the chances of an account being pulled once are quite low. In short an ex-PMod has the same chance of being chosen as any other player, but their chances are not increased because they have been a P Mod previously.

over 4 years ago - /u/Mod_Stevew - Direct link

Originally posted by mrsana

Oh, yea, I'm fully aware of that. I'm just asking if you'd please take a look at the account for me? I'm not asking for it to be checked for P-Mod or re-modded. Once you check the account, you will see what I am specifically referring to.

Please let me know if I may send you the RSN privately.

Thank you :).

If you send me the issue I can let you know next steps