[2024] does anyone have any advice for jagex support for what is potentially a doomed and lost account?

2 months ago my buddies and i started up GIM, i a returning player had to make a new account, as my old account was not apart of the group. i was really struggling to make a jagex account that would work on the steam runelite launcher but after spamming making like 5 emails i finally got 1 that worked. gmail locked the email though and refuses to unlock it, anytime i want to log onto the account on jagex site, they ask me for a verification code. i cannot enter it, i cannot access my email to verify. ive fortunately never been logged out of my jagex account so there was no problem so far, but sadly today when i restarted my PC it booted me off my account, so now i cannot log in . and google wont help at all. this sucks, i was just getting to the fun mid game and i had so much awesome early game progress :( i wanna play with my group iron friends

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Hey, u/magem8

Unfortunately, we are unable to assist in situations where a player has lost access to the email they used for their Jagex account.

Jagex accounts were created with increased account security in mind, and as part of this approach, we acted on player feedback to remove the old account recovery system due to concerns about historic data compromise from other websites being used by hijackers.

While we appreciate your RuneScape character(s) are your main focus here, this ultimately is something you will need to contact your email provider about regarding accessibility to your email address and subsequently your Jagex Account.

While I know this does not help, I hope the information has provided some clarity.

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