Original Post — Direct link

So 492 had INSANE server lag and I was playing LMS. Everyone was complaining about it. 10 minutes before the update I get disconnected. I assume everyone did because I couldn't log back in on that world and it was 3 people playing on 492.

When I logged back in on a different world everything I had in my inventory and equipment is gone. I didn't really have anything of value money wise, but I had my full colored graceful, a pickaxe, and 2 skillcapes that are now gone.

https://imgur.com/a/qS41hei - Image of world being 3 population and my items missing.

Please upvote for visibility.

Edit: Thank you all for upvoting and for the awards. I have no idea what they do but they look cool. At this point I'm not sure what to expect. I'd be delighted to get my graceful back. It's a bit dull if they're gone for good, but it could've been way worse. For me that is.

External link →
over 3 years ago - /u/JagexLight - Direct link

Hi all, I've reached out to the OP to investigate further. We are really sorry this has happened and will do our best to make it right. :) I'll be reaching out to anyone who has been affected by this issue so that we can fully investigate this issue.

If you have been affected by something similar to the OP please get in touch with me privately, through Reddit or Discord. My Discord is Mod Light#1353. We would particularly like to know your RSN, a description of what you were doing and the items you believe you've lost.

Please bear in mind we will use game data to verify any information given to us. Thanks, and I sincerely apologise for the inconvenience caused.