Original Post — Direct link

Been like 10-15mins and still can’t login on mobile or pc. On mo ole keeps saying I need to login with email (which I am) and pc says I haven’t logged out. Wtf going on? Hacked?

Edit: holy sh*t got scared for a min boys! I’m chill with it that it just a server down! Jagex looking into it! Woot

External link →
almost 3 years ago - /u/JagexLight - Direct link

We're investigating issues of players not being able to log in, I apologise for the inconvenience caused! I hope to update you as soon as I know more.

almost 3 years ago - /u/JagexLight - Direct link

Originally posted by PodgerRabbit

I'm a mobile player and my login screen says it can't connect to google

I think this is affecting mobile, too. It's happening with our newsposts and payments systems and things like that. The team is working on it! We think it's related to some planned work we did, not too sure yet. I'll let you know when I know more

almost 3 years ago - /u/JagexLight - Direct link

Originally posted by JagexLight

We're investigating issues of players not being able to log in, I apologise for the inconvenience caused! I hope to update you as soon as I know more.

Update - I think a fix has been identified and we're running some checks now. I'd expect it to be ready soon but not 100% sure.

Edit - Looks like there's still an issue to be fixed so still investigating.

almost 3 years ago - /u/JagexLight - Direct link

Originally posted by JagexLight

We're investigating issues of players not being able to log in, I apologise for the inconvenience caused! I hope to update you as soon as I know more.

Update 17:30pm - It looks like all is resolved with this issue, so please try to log in now and let me know if there's any further issues. Sorry again for the inconvenience caused.