Original Post — Direct link
almost 3 years ago - /u/thearcan - Direct link

Originally posted by palehorsem4n

Seriously disappointed that I put in all the time and effort to no end. Made even worse by the fact that I had to create a 5th character (2nd Technomancer) to beat THE ENTIRE GAME, including SOLOING all 15 Expedition Challenge Tiers to unlock what I was hoping to be the final accolade under Progression, which, for whatever reason, doesn't unlock if you are not hosting a session when a character unlocks Tier 15...

Can we please get an update OR AT LEAST SOME ACKNOWLEDGEMENT as to when this issue will be fixed?? I love the game and I would like to continue playing it, but I am having a pretty difficult time finding the motivation given this recent development.

u/thearcan

Heya, sorry about the frustrations you've experienced. I'll ask the team to see if we've ever been able to reproduce this and get under the skin of this bug. As it's essentially the very last thing you do in the game, attempting to reproduce this kind of issue can be difficult (since to even attempt to reproduce it requires a 100% completion of the game)!

In the meantime, our support team should be able to trigger the accolade pop for you. I managed to help a fellow player out with this here.

almost 3 years ago - /u/thearcan - Direct link

Originally posted by palehorsem4n

Good morning, and thank you for the prompt reply.

I have attempted the initial problem resolution steps provided by the Customer Service team, but it did not solve the problem. I have since provided additional information in the hopes that they are able to fix it remotely. I see where, in the incident you linked above, you inquired about the ticket number, which I am providing below in case you are able to recreate the steps that resolved the issue for u/xkyoloparto.

Ticket (enquiry) #: 00094746

Thank you for any assistance you are able to provide.

00094746

Thanks, I'll follow up with the team about this again. We may be able to trigger the accolade pop manually, but we may also want to use your account as a brief case study to look at why it didn't pop (doing so may help us get to the bottom of the bug itself), so my response may be a bit delayed.

almost 3 years ago - /u/thearcan - Direct link

Originally posted by palehorsem4n

u/thearcan coming through with the clutch save! Logged in just now to discover that my missing accolade has now been completed and I am now Accolade Level 30!!!

A huge Thank You!!!!

Yep, the team gave your accolades a boop overnight. Glad to hear it's resolved! :)