A bigger follow up patch is coming as has been mentioned a few times throughout our previous mega threads.
Pasted the latest information below:
Patches:Our team is continuing to work hard on upcoming patches to address a variety of bugs and performance improvements as well as a few other things. More news on these soon.
Balancing:As an additional small note, we haven’t forgotten your feedback on previous balance changes and are working on a post to provide more background on past changes and our overall balancing plans for the game. We will share an update with you in the near future.
The next patch will be our biggest patch to date and will address a lot of issues you're seeing. It's currently undergoing testing and I'm working through the patch notes for it and will share news on it's release when we know when it will land.
As for the response you quoted me on, please note that you did lift individual sentences rather than the message as a whole, which warps the intent of the reply. To quote my latest clarification on the reply in question:
I also want to reiterate that this reply is not us refuting that some players are experiencing problems with co-op. Rather, this reply is intended to explain the kind of information we need in order to better understand and resolve the issues you are facing.
As a additional note:
The "combat puzzles response" as mentioned here by /u/Pangolier was in fact NOT our "response" to an existing situation.
Rather, the interview information had been previously banked by the news outlet (possibly during launch day interviews) who then released it at a later time. This is standard practice, but in this case it unfortunately looked like a response to the situation at hand, which it was not. All our responses to date we've posted here on reddit first, and not in a news article.
If we haven't been more communicative on certain issues this past week, it is because we do not want to detract from the ongoing Inventory Restoration, but it does not mean things are being ignored or swept under the rug, as I'm sure you will realize once the next patch releases.
Edit to clarify on this last paragraph: The most effective communications we do are our mega-threads & updates, which I count to now be 14 since demo launch. 5 of those in the 3 weeks since launch.
While I do reply in threads, just as I am here, more comprehensive news updates and fix confirmations will always be mega-threaded, mainly because a reply such as this is inherently less visible than a fresh thread.