Path of Exile

Path of Exile Dev Tracker




23 Nov

Comment

Hi Exiles, as it states here:

" Can I purchase new Supporter Packs on Consoles?

You can buy Early Access Supporter Packs on Xbox now. You can claim all microtransactions in Path of Exile 1 and you will also get access to downloading Path of Exile 2. Please note that you will not be able to launch and play that client until the game releases in Early Access on December 6th.

The Twilight Order Foil Reliquary Submission is only available for purchase in the in-game st...
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" Mækz#5305 wrote: I've just bought the 100usd POE2 supporter pack but did it on the wrong account.

Thought this was the account that's been linked with my Steam account and apparently it is not.

Is it possible to get a refund or move the supporter pack to my actual account?

I did send an email to [email protected] but is there anything else I can do about this situation?

Mæks#1569 this is the account i bought it from.

Mækz#5305 this is the account i mean...
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Comment

Hi Exiles, as it states here:


" How will I know if my lifetime purchases meet the threshold?

You can check your past purchases by visiting Your Account on the website and selecting, "Account transactions."

Your valid purchases will include any purchase that was made with dollars instead of points. Points keys that were redeemed on your account will not contribute to this total.

A lot of people have been emailing customer support to ask if they meet th...
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" Lamentenzo#7879 wrote: I bought an early access pack on the site for $30, will it work on PS5?



Hiya, as it states here:

" ...
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" ouroboros_moonfire#0334 wrote: pc character not showing up on ps4 login screen after Playstation and pc account merge.



Hiya, as stated here:

...
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" korgans#1636 wrote: i want to know if i have the threshold to have free key for early access but the problem is none of the price are listed only the item i bought are without the price .....



You would have received a private message with the amount spent each time you made a purchase on your account, this should be available ... Read more
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" PhantomPainRAG#6879 wrote: I have two accounts in my email I would like to know if there is a way to delete one of them



Hiya, as @xjjanie#4242 mentioned, please send an email through to [email protected] so we are able to assist you with this.


Comment

Hi Exiles,

As it states here:

" How to redeem a key?

Upon purchasing your first supporter pack that includes an Early Access key, that key will be automatically redeemed on the account the purchase was made. You don’t have to do anything else, just download the game client when it’s available and login on launch day!

If you're unsure about your status, or want to view any of your keys, this information is available under my-account/early-access.

If you have purch...
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Comment

Hi Exiles, as it states here:

" Can I purchase new Supporter Packs on Consoles?

You can buy Early Access Supporter Packs on Xbox now. You can claim all microtransactions in Path of Exile 1 and you will also get access to downloading Path of Exile 2. Please note that you will not be able to launch and play that client until the game releases in Early Access on December 6th.

The Twilight Order Foil Reliquary Submission is only available for purchase in the in-game store after you hav...
Read more
Comment

Hi Exiles, as it states here:

" How to redeem a key?

Upon purchasing your first supporter pack that includes an Early Access key, that key will be automatically redeemed on the account the purchase was made. You don’t have to do anything else, just download the game client when it’s available and login on launch day!

If you're unsure about your status, or want to view any of your keys, this information is available under my-account/early-access.

If you have purchased a key...
Read more
Comment

" Talamasca1#6695 wrote: So. 24 hours later, still no confirmation emails. Nothing in Spam folder. Still can’t play the game.

...Crickets...

Too bad because I was going to buy a supporter pack for POE2 but no point in buying it now if I can’t get in the game.



Hiya, I've sent a manual unlock code to the email address associated with your account. Would you please try checking your spam/junk folders just in case?

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" monyet_goblok#1290 wrote: Hi GGG Team,
How do I unlink steam from my account ?
I have tried to open My Account > Manage Account and see the linked steam profile there, but there is no "remove" button.
Please help.

Thank you.



@seaman#4993 is correct, if you have not already done so please send Support an email!

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" PlayerSrginm#6782 wrote: Yesterday I requested a refund for two skins by email, namely Celestial Necrolord Wings and Fatewaver Weapom effect, but I wrote it wrong, I was supposed to have refunded Necrolord Wings and Void Emperor Weapom. Now I don't have the Fatewaver weapom effect that I got by purchasing a package in mid-2020, not even through the points store, it came with the package. Fatewaver is not in my skins list, I wanted it back in my account.



@seaman#4993 is correct, if you have not already done so please send an ema... Read more
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" spookedkaede#0865 wrote: Hi, would it be possible to unlink my steam account from this current path of exile account please?



@seaman#4993 is correct, if you have not already done so please send Support an email!

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" Nvrsleep#5828 wrote: I signed up to make an account with my psn and prior to making an account I was able to view the key packs for POE2 . Now when I sign in it automatically redirects me to psn for path of exile 1 no matter how many times I try clicking the link to go back to the key pack link it won't let me access the link now I'm stuck on psn websit.



Hiya, as it states ... Read more
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" Yoshim#1243 wrote: Hi I wanted buy 30 USD Supporter Pack to Poe 2 but I don't know how do it and I buy only 300 coins. Now i can only upgrade for 20$. I payed from safecard. Is it possible to redirect this 30 usd spend to supporter pack?



Hiya, please send an email to [email protected] so we can look into this for you. :)

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" Evil_Cooper#5789 wrote: Last Twitch drop (Hands of Hesht) has not been obtained.
Account bound - check
Twitch profile inventory - check
Relog Poe client - done

Help pls.



Hiya, the Hands of Xesht Back Attachment should be available on your account under your microtransactions stash. :)

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" RicoWreckz#8070 wrote: I purchased two supporter packs. One for 30 and one for 240 USD. I t will not let me claim my keys. I see I have the currency but can't redeem key.



Hiya, as it states ... Read more
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Hiya, you should be able to unlink your associated Steam account here once an email address has been associated with the Path of Exile account.


EDIT
My apologies Exiles, you do need to contact [email protected] in order to have this request processed. If you have already done so we will get back to you as soon as possible.

Comment

" kosssaaa#4404 wrote: hello
If I want to play at PlayStation 5 and PC I have to buy two supporter packs or single one?

my gameplay cases are:
1. play solo at PC
2. play local co-op with a friend at PS5

Which ones should I choose to cover these?



Hiya, as it states ... Read more