Hey, please join our discord and message our modmail bot. We need to give you a new save file as yours is corrupt. Once you have the new file you won't get this again.
Unfortunately not, it is due to your save file being corrupt which is usually caused by a crash. The only other way is to wipe your save file back to nothing, doing this will cause you to lose all progress. Go into the "AppData\LocalLow\Kinetic Games\Phasmophobia" folder and delete the es3 save file to do this.