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Brutal bug — we're reaching the crescendo of a massive game, I'm ahead (barely), and I get an "Error — Failed to load game" when selecting it.
Any ideas for resolving? I have 16 hours...
External link →Brutal bug — we're reaching the crescendo of a massive game, I'm ahead (barely), and I get an "Error — Failed to load game" when selecting it.
Any ideas for resolving? I have 16 hours...
External link →It's a server error that we're fixing.
The broken games will be available after a beta patch that we hope to release by next week.
Sorry about that.
Is there any way to prevent folks getting kicked in the meantime — i.e. "freeze" the games? Some of these have been going on for weeks / months...
That we can't do anything about, sadly.
We have rolled back the server changes, but these games will have to wait for the beta patch.
OK. I appreciate all the work you do and know this must be stressful on your end.
...but that is extremely frustrating on our end for the games that have been going on for weeks.
I don't have that much context for the tech, but patching the server to make players un-kickable until the next release seems like it should be tractable...
As much fun as that sounds, that could break things even further.
We've rolled back the server changes, and aren't ready to make further adjustments until we can work on it a bit more.