about 5 years ago - /u/PUBG_Hawkinz - Direct link

Originally posted by TNGSystems

/u/PUBG_Hawkinz

Please can you confirm whether Bluehole is pursuing cheat developers by alerting Mastercard & Visa that cheat developers are selling illegal & copyrighted content and transacting payments through Mastercard & Visa? These are explicitly against both vendors Terms of Service and Mastercard & Visa will both collect the merchant details and forward on to local law enforcement. Links here:

https://usa.visa.com/Forms/report-ip-abuse-form.html

https://www.mastercard.us/en-us/about-mastercard/what-we-do/anti-piracy-policy.html

/u/EscapingKid & /u/DanBennett - any chance you guys can make sure this gets seen? It's a very real, very effective way of cutting off the cheats at the source. Paypal absolutely will not tolerate it.

G'day! While I know our team have taken legal action against cheat developers in the past, I'm unsure if we've worked directly with payment processors or merchants such as Paypal. Will look into this.

I'll send an email to the legal team, appreciate you sharing this information and links!

about 5 years ago - /u/PUBG_Hawkinz - Direct link

Originally posted by ravonline

I think you would do better to ask Hawkinz if some of PUBG's developers aren't making cheats themselves seeing as every single anti-cheat update is instantly leaked to cheat makers.

every single anti-cheat update is instantly leaked to cheat makers.

Can you explain this a bit more? I don't think anything nefarious is happening here.

Cheat developers generally disable cheats temporarily after anti-cheat updates are deployed to assess what changes have been made. Updates to Steam requiring client-updates are easily and automatically detected, so it's expected cheat developers try to stay on top of this and dig into what changes we've made.

There are many resources which allow you to view and compare game builds and of course, these cheat makers create programs which automatically identify what has been changed, added or removed.

Server-side logic and tech updates (both internal, and external through services like BattlEye) often catch cheat devs off-guard and is a reason we often have humongous ban waves and consistently ban 100k+ accounts per week. (No it isn't enough when your matches are still impacted, yes we're still working to make improvements and further improve bans which stick to more than just an account, such as HWID bans).

about 5 years ago - /u/PUBG_Hawkinz - Direct link

Originally posted by Data1us

Extending on this, I would love a system where i could verify me as a person and match me with other similar people who are willing to attach more than just their rig or account to something. You as a person get caught cheating, say good by to matchmaking in this queue. Similar to getting caught doping in sports. At present what do you really lose if you get caught cheating?

We're working to implement another authentication layer (SMS auth) to enhance account security, to help prevent account hijacking. On top of that, it'll also be a requirement for our upcoming ranked mode, as another hoop cheaters need to jump through.

about 5 years ago - /u/PUBG_Hawkinz - Direct link

Originally posted by uberplum

I can save you some time. The answer is no. Cheaters are perhaps the only remaining major revenue source for PUBG corp.

Any revenue a game company inadvertently receives from malicious players who purchase game copies to cheat is heavily outweighed by revenue lost from players who stop playing because they feel they've been pit against cheaters and their experience has been impacted.

As a game that has been around for many years and plans to be around for many to come, cheaters can be a major factor contributing to player churn, which of course loses us revenue.

It's in our best interest to do everything we can to prevent cheaters. They us money and they cost us fans and we'll continue to put everything we can towards getting them out of our game.

Cheaters make our life harder and hurt the experience of our players. That is not good for business, and it's not fun for our players - we're here to make a fun game and of course, like any business be sustainable at the same time.

Cheaters hurt all of our goals and it's why we'll continue to invest in anti-cheat heavily. The truth is it's just a very difficult game of cat and mouse, much like viruses and anti-virus and there is no foolproof solution which prevents all cheats, but not for lack of trying.