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i downloaded this game today, but i can't launch game ...
I don't get any error messages, only see the game progress in the task manager
Then nothing happens ...
I've tried everything I can search for, but it doesn't work.
i downloaded this game today, but i can't launch game ...
I don't get any error messages, only see the game progress in the task manager
Then nothing happens ...
I've tried everything I can search for, but it doesn't work.
Hello @monoisep sorry to hear you are unable to launch the game.
Can you let me know what platform you purchased the game from, or if you are a game pass subscriber? We know game pass subscribers can have trouble launching the game a second time, if their subscription ran out, then afterward you signed up for game pass a 2nd time?
If you are not a game pass subscriber, would you please take a look at this guide and run through all the steps listed? This support article contains some of the most common fixes for the issue you are having and covers permissions, hardware, software, and corrupt files, that could potentially cause this >
https://www.ubisoft.com/help?article=000061047
@monoisep Thank you for the update, and apologies for not getting back to you sooner. At this point I recommend that you create a support ticket and attach your system files for further investigation. Please update this thread once those files are uploaded and we'll be able to take a look.