Original Post — Direct link

Re: [Game crashed and ranked lost]

hi Im playing rainbow6 and we go in the game and game is crash and kick me and im benned from game i dont know why plz please help me im banned from game 2 days because of this help me

Im banned from game 4,5 time becuase of this crash idont know this is crash or bug or ddos just please help im banned and drop my rank for nothing i dont even get chance to play please help me see my problem please

over 1 year ago - Ubi-oof - Direct link

Hi there @Mr_ErfuN_! I'm sorry to hear that you're having some crashing problems with Siege, and I would like to look into this further. Let's start by completing some basic troubleshooting to eliminate as many possible causes. If this crash happens again after they are completed successfully, I have a few follow-up questions. Please start with these steps:


After those are all done, please launch the game and let me know if the crash occurs again. If it does, can you let us know if you receive any error codes? Also, is the crash occurring at the same place or is it happening randomly?