Original Post — Direct link
Dear Community,

i got a problem with the Connection to Ubisoft i think. I started my Game as usual, after that i started a quickmatch for warming up.
i reached the Operator-Choose, after i lock in its loading and then i get a freeze and the game closed automatically. There is no Error or
something else. Maybe u guys can help me.


thanks =)

PS: My english is not the best btw
21 days ago - Ubi-Thrupney - Direct link
Welcome to the forum, ImYaSugarDaddy, and thanks for your message about this. Sounds like your game is crashing I'll be happy to help!

Please have a look at our troubleshooting guide - in particular, make sure you've updated your graphics drivers and operating system, you've verified the game files, and you don't have any unnecessary background programs interfering with the game.

If that doesn't help, please get in touch with us via one of our direct support platforms, linked below - they'll be able to talk you through checking for error messages in Windows itself, to help diagnose the issue.

Facebook PM
Twitter DM
support website

Let me know if I can clarify any of this information at all





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