Original Post — Direct link

I've been having this issue ever since this season launched where my battle pass is 4 billion. I contacted Ubisoft several times all they tell me is to wait and i find that absurd how they cant just fix such a simple issue. They try to convince me that something is wrong with my system when that is not issue because i tried to buy it on pc and xbox and yet the issue doesnt resolve its still 4 billion. Ubisoft please fix this

about 1 year ago - Ubi-oof - Direct link

Hey @Ieadrr, thanks for reaching out!

To clarify, our support teams do not place blame on anyone's hardware or system, and we do apologize if that's how our response was perceived. Any time that we suggest basic troubleshooting steps it's because we are trying to rule out as many variables as we can and narrow down the cause to further help our investigation teams.

With that said, this issue has been reported and our teams are working on fixing it for us! 🔥