Original Post — Direct link
Hi so every time I login in it asks me for a 2 step google authenticator code I go to the app type the cod in within the time limit and every time it says that the 6 digit code I was provided on google authenticator is wrong. Then I made a new account then when I tried loading up siege it says ownership can not be confirmed or something like that when I clearly bought the game. I don't know what to do so basically I cant login to my original account even though I have my email and password and I cant login to my second account because of some ownership ship issue. I even tried validating the files twice. Please help me I just wanna play rainbow six siege with my friends.
almost 4 years ago - UbiKoality - Direct link
Hi there, rangerJack34! My apologies for any inconvenience or frustration that this may have caused you. Although you did purchase the game, you activated it under another account. It is not possible to purchase and activate a game under one account, then continue to use it under various separate accounts. That explains why you're receiving an error regarding your ownership. Moving forward, you will need to login to the Ubisoft account that the game was initially registered under. Then, please contact our team at support.ubi.com, Facebook, or Twitter. They would be glad to disable the 2-factor authentication so that you're able to access your account again. Thank you for your continued patience and understanding in the meantime!