Original Post — Direct link
Hey,

I cant log in Rainbow 6 siege. Problem seems to be Uplay. For the last 5-7 days, whenever i tryed to acces Rainbow, Uplay pops out(as usual) and stays for almost 1 min with the message "looking for patches" and after that tells me "A Ubisoft service si currently unavailable. You can try later or switch to offline mode"

The last days ive tried the troubleshooting steps i found online but it didnt work. Either i try to open the game from Rainbow6 icon on my desktop, or try to go directly for Uplay app it wont get passed the error messages. Once i managed to go offline, and did some kind of update and was able to play. The next day, same error. I reinstalled Uplay 4 times now. Last time i uninstalled Uplay and deleted the game.

Now i cant try offline cause its says that first login must be online. But the same errors appear. I cheched the different forums, some have the same issue with Uplay but no solution yet. So im stuck now, i cant download the game cause it requires the Uplay app, and Uplay wont open to download the game.

Also i would appreciate a link where i can download Uplay. Funny enough theres none on ubisoft website.

Ty
almost 6 years ago - Ubi-Redbeard - Direct link
Hey there,

Please make sure you are running Steam, Rainbow Six Siege and the Battleye client with administrator rights.

If this does not resolve your issue, please try reinstalling the game.

If you continue to experience issues after this, can you please create a case on the support website

You can download Uplay directly here.

Thanks!
almost 6 years ago - Ubi-Redbeard - Direct link
@Vaju44, allow me to clarify.

I misread the information on your account regarding owning the game on Steam, my apologies!

Did you try running the game and Uplay with admin rights at all? You didn't specify in your last response.

I would also recommend clearing the Uplay cache here.

Let me know the outcome