[2021] i havent gotten my purchased credits and its been 24 hrs

Originally Posted by guest-09F5qvZ9
hi - i bought credits the other day and i haven't gotten them yet - i have prof on purchase

Hi there.

Welcome to the forums!

Sorry to hear about your missing credits, we can absolutely look into this with you. If they're still missing please send us your proof of purchase via a support case and we'll take investigate further.

You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!