Original Post — Direct link
On the ubisoft account in-game, I need to change/ close it because I do not have access to that email anymore. I need access to it because i want to link twitch so i can get the drops. If it is possible to just close the account then that is fine aswell because i can make a new account with the right email and link the psn/ twitch account from there. Is there any way that you can help?
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by glassylucas
On the ubisoft account in-game, I need to change/ close it because I do not have access to that email anymore. I need access to it because i want to link twitch so i can get the drops. If it is possible to just close the account then that is fine aswell because i can make a new account with the right email and link the psn/ twitch account from there. Is there any way that you can help?
Hello!

As your issue is account-related, it is best we discuss this with you via a private support platform, for your privacy. We can discuss the account in more detail and make sure to find the best solution for you.

Please contact us via one of these channels -

Email Support / Live Chat: https://support.ubi.com/Cases/New

Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/

We are of course here to help, should you need anything else!

Enjoy your day!