Original Post — Direct link
Hello, I've been playing the game with no problems at all for months now. But around last week before the last season update I started getting sevrer connection error after my first match of the day. It would get back to normal in a couple of minutes and say nothing for the rest of that day, so I didn't really worry about it. However, since yesterday Ubisoft Connect gets stuck at Initialization or the game launches but it doesn't go past "Please wait while we connect you to the Rainbow Six Siege Servers." Only sometimes I get to the main menu and am able to play. But after the match my connection is lost again. Nothing wrong while I am in the match though, no higher ping than usual or anything it just loses connection after the match. I tried port forwarding, uninstalling Ubisoft Connect with Revo Uninstaller -which deletes all the registry files and residues from the installation as well- and re-installing it, trying to run Ubisoft Connect or the game with administrator rights, disabling UPnP and re-enabling it from my router settings, reseting the hosts file, flushing the dns, changing the servers I am connected to from GameSettings.ini, enabling "UseProxyAutoDiscovery"... Basically everything on https://support.ubisoft.com/en-US/Article/000078839 this page and more. I am also on the latest version of Windows 10. Nothing seems to help.
almost 4 years ago - Ubi-TheBerry - Direct link
Originally Posted by ekara0
Hello, I've been playing the game with no problems at all for months now. But around last week before the last season update I started getting sevrer connection error after my first match of the day. It would get back to normal in a couple of minutes and say nothing for the rest of that day, so I didn't really worry about it. However, since yesterday Ubisoft Connect gets stuck at Initialization or the game launches but it doesn't go past "Please wait while we connect you to the Rainbow Six Siege Servers." Only sometimes I get to the main menu and am able to play. But after the match my connection is lost again. Nothing wrong while I am in the match though, no higher ping than usual or anything it just loses connection after the match. I tried port forwarding, uninstalling Ubisoft Connect with Revo Uninstaller -which deletes all the registry files and residues from the installation as well- and re-installing it, trying to run Ubisoft Connect or the game with administrator rights, disabling UPnP and re-enabling it from my router settings, reseting the hosts file, flushing the dns, changing the servers I am connected to from GameSettings.ini, enabling "UseProxyAutoDiscovery"... Basically everything on https://support.ubisoft.com/en-US/Article/000078839 this page and more. I am also on the latest version of Windows 10. Nothing seems to help.
Hello there,

Welcome to the Forums, sorry for the delay and to see you're having connection issues.

As you appear to have completed all of our troubleshooting steps could you please reach out to us through our Support Site or Facebook and Twitter with an image of your Port Forwarding settings so we can take a closer look.

Thank you!