Original Post — Direct link
Hi,
I was forced to quit a ranked placement game due to the fact that the game "crashed" on the black loading screen right before the round starts, however, it is impossible to rejoin. It is NOT a server crash, all the enemy players have 100+ ping, they forced us to close the game, preventing any of my teammates (including myself) to rejoin, then eventually abandon the whole match. I want to get this placement game back, also want you to look into all the accounts of the blue team as their high ping and aggressive push to make us abandon the whole match is suspicious.
Thank you

[REDACTED]

almost 4 years ago - Ubi-Milky - Direct link
Hello cine_bun, thanks for contacting us about this and sorry to see this happened during one of your placement matches.

Please note that naming and shaming is against the forum rules (innocent until proven guilty)

Would you please contact us privately about this match through our support site if you believe this was suspicious activity? - https://support.ubisoft.com/en-gb/Cases/New

Please let us know the following -

- Exact time and date of match?
- Were you disconnected from the match at the start of the game or between rounds?
- Suspected player names?
- Any video clips of the match before disconnection / Leaderboard showing the disconnected players
- Your Ubisoft ID / Gamertag / PSN ID

Once you can provide us with all of this information privately, we will be happy to pass this onto our security team to investigate and locate these players.