Original Post — Direct link
Good evening,

I tried to make a purchase of R6 Points in Rainbow Six Siege. This failed for some unknown reason. I tried again, and again it failed.
I have the game purchased through Steam, and it's not progressing beyond the uPlay overlay.

I found two emails in my inbox stating both purchases have been marked as potential fraude, and how account sharing is illegal, etc.
However, both purchases were made by me, and they were rejected. I'm not sharing my account, and I haven't been hacked, either.

I hope someone from Ubisoft can assist me with solving this error.
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by Decibelle.Blast
Good evening,

I tried to make a purchase of R6 Points in Rainbow Six Siege. This failed for some unknown reason. I tried again, and again it failed.
I have the game purchased through Steam, and it's not progressing beyond the uPlay overlay.

I found two emails in my inbox stating both purchases have been marked as potential fraude, and how account sharing is illegal, etc.
However, both purchases were made by me, and they were rejected. I'm not sharing my account, and I haven't been hacked, either.

I hope someone from Ubisoft can assist me with solving this error.
Hey there.

We certainly can look into this for you but it's not something we can discuss over the forums unfortunately. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!