Original Post — Direct link

i have tried everything in the troubleshootig tips on ubisoft connect and have tried uninstalling and reinstalling

over 2 years ago - Ubi-Milky - Direct link

Hello @sseeaan6 welcome to our forums 🙂

This error message is usually caused by anti-virus software, Windows Firewall settings, or administrator privileges. Could you please try the following steps to see if we can resolve this error message for you? >>
 

 

  • Can you also ensure that Siege and Ubisoft Connect are marked as a trusted program in any software you may be using? You can check your Windows Defender Firewall settings by opening >>


  • Windows Settings > Search for 'Windows Defender Firewall' > Select 'Allow an app or feature through Windows Defender Firewall' > 'Allow another app' > Add the game, the launcher, and any of its supported software it may use such as BattlEye or FairFight, to your apps that are allowed to connect online