Original Post — Direct link
Hi,

This happens to me very often and it's very annoying. I don't know what causes the glitch but first the audio cuts out and 10 seconds later the game crashes. Just recently I lost 57 mmr from this. It's not the first time it happened and it happens to me often and I lose a lot of mmr because of abandons when it had nothing to do with wifi and afk. Can I please have the mmr I lost because I'm so close to platinum and I never hit it. Also can you look into this. I play on Xbox and I'm not sure if this happens on other platforms. This also happened to my friends as well.
over 3 years ago - Ubi-Mercury - Direct link
Hey there, sorry to hear about these crashes you've experienced. This crashing issue is currently being investigated by the development team. Also, Support is unable to restore MMR or adjust rank in any way. I do apologize for the inconvenience this has caused.





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