Original Post — Direct link

I can’t access alpha nor bravo packs it shows like a plug with a X above it? My connection is fine I don’t understand what to do?

over 3 years ago - UbiFate - Direct link
Hey all! This has been reported and the team will be deploying a fix in a future patch. I don't have an ETA as of now, but I will follow up if I hear one!
over 3 years ago - UbiFate - Direct link
Hey all! This has been reported and the team will be deploying a fix in a future patch. I don't have an ETA as of now, but I will follow up if I hear one!
almost 2 years ago - Ubi-Auron - Direct link

Hey @Poisonbeats and welcome to our forums!

I'm sorry to hear about your missing packs. Are you trying to access them on your new platform after the cross-progression update? Sometimes it takes a while to fully sync up a profile, so let us know if you're still missing them!

If you still can't access the pack, please let us know how many are missing and what rarity were they. If possible, please also provide us with some screenshots showing this - it will help us investigate further, thanks!