Original Post — Direct link

I bought welcome pack, the reward did not come. It's been 12 hours, even more. what to do? I play on PC.

over 1 year ago - Ubi-Deta - Direct link

Hey @VizhuVse! Sorry to hear about this.

In some cases it may take up to 48 hours for an order to be processed completely. If you still can't find the content in-game after those 48 hours, could you please create a screenshot of your proof of purchase and then contact us through our Support Website or our Twitter/Facebook DMs under @UbisoftSupport?