about 3 years ago - Ubi-Karl - Direct link
Originally Posted by TaPpYbOi
since yesterday i havent been able to finish one match without the game somehow crashing and i have updated my gpu drivers and performed a clean boot but still nothing changed . Ive started playing after a gap of a year or so , so idk if this is a widespread problem or only for me but ubi shld do something about it . The game crashing in the match point is the most infuriating thing ever !
Hey TaPpYbOi, thanks for getting in touch and I am sorry to hear about the issue you're having.

Would you be able to clarify if you're using DX or Vulkan API? Also, when crash occurs, do you happen to receive any error messages at all? Finally, have you noticed anything in particular that may be causing this, such as any particular actions in-game?

In the meantime, if you have already tried the steps suggested by Ubi-Wan yet to no avail, this will mean that we will need to have a closer look at your hardware, so in order for us to do so, I would like to ask you to submit your system files (DxDiag and MsInfo) in a ticket by following steps outlined in this article.