Original Post — Direct link

Dear All, can somebody help me?
After a few hours of troubleshooting i'm starting to get really mad. 
Few days ago i was able to play my game with "no issues". From that time nothing changed on my computer, but today Rainbow 6 Siege was not launching.I'm an IT guy so generally I really know what I am doing. I tried almost everything to get it work. but. it. won't. lauch. the.game.........
When I launching it RainbowSix.exe it starts it's process, after a few seconds RainbowSix_BE.exe starts too and it looks like it crashes RainbowSix.exe becaouse after that the process does not doing anything. Like it's not using the CPU. I can see the process in the task manager details, it says it is running but nothing is happening. It's not running the CPU, not moveing threads does nothing, looks like a dead task. 
Can you help me with this?

What i was trying:
All drivers update
Disable antivirus
Add to firewall exception
Run as administrator
Run in win 7 and 8 compatibility mode
Reinstalling ubisoft connect
Reinstalling ubisoft connect to a different drive
Reinstalling the whole game (steam)
Validating the game files
Reinstalling Microsoft Visual C++ 2015-2019 Redistributable x64
Running from steam
Running from uplay
Running from desktop
Running form libary .exe file

None of them working. The issue remains the exact same. Task manager show the process is running, but it doesn't do anything.
Thank You

over 3 years ago - Ubi-Nacho - Direct link

@fingerlyrapid Thank you for getting in touch and sharing the details of your issue, as well as what you've already tried in terms of troubleshooting. Sorry to hear you're not able to launch the game at the moment.

I know you mentioned adding firewall exceptions, could you confirm if this is also the case for the BEService.exe, BEService_r6s.exe and BEService64.exe files? (Files are located inside the BattlEye folder in the R6 installation folder and in this folder C:\Program Files (x86)\Common Files\BattlEye)

Could you also make sure BEService64.exe has admin rights with steps in addition to the RainbowSix.exe.

If all this has already been done, can you please try a clean boot and see if this has any impact for you? You may also need to ensure Windows up to date.

Please reach back out should you need further assistance with R6S.
Thank you!






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