[2021] [Ubisoft Account]Não tenho mais acesso para um email

Hey HBarb0saRj, thanks for reaching out to us and welcome to forums!

I am afraid that our team can currently only provide support in English language in these forums, therefore if you are able to translate your query, we will be more than happy to help.

Alternatively, if you prefer to contact us in your native language instead, can you visit our support website and submit a support ticket, where a member of our team will get back to you accordingly!

Thanks for your swift response there and now I know exactly what you're referring to.

We're more than happy to help you with this, however as it will involve discussing account related details, I am afraid we would be unable to proceed via forums and instead, would like to ask you to reach out to us via one of the following channels:

1. Support website
2. Facebook
3. Twitter

Once we receive your message, one of our agents will get back to you as soon as possible with further steps, and we will be able to take it from there.

In the meantime, for safety reasons, I have removed your account details from both of your posts.

Should you have any questions, let us know!