[2020] [Ubisoft Account]I'm confused

Originally Posted by RememberNoBaka
Maybe Ubisoft asked Interpol to investigate my account, otherwise it would not have taken a month to investigate my boring case

Plz, first make sure that this account is cheating or not

I read a lot of posts, and asked on reddit，no matter what the result is, they get the answer quickly
And Ubisoft has stopped responding to my messages？wtf

Hey there.

I'm sorry for the delay in us getting back to you on your support case. Unfortunately we cannot provide updates on cases related to bans on the forums but I'd be happy to check to see what's happening with this case if you can provide the case number for me? Thanks.

Originally Posted by RememberNoBaka
12784972
12756312

Thanks.

Both cases have been escalated however one has now been closed as the other has had a note placed on it yesterday from a member of the Siege team so we'll be using this one as the priority case for this appeal. The case is 12756312. As a result of this note I expect you will be hearing back from the team shortly by email, I do apologise for the delay in getting back to you with an answer on this.