Original Post — Direct link

somehow just one grenade made my game crash which is not usual, I did send a crash report but still got a ban from abandoning. I think they need to change stuff like this and make it doesn't count since I sent a report, my PC is decent and we all believe no game is bug-free.
Is there something I can do about it?

about 2 months ago - Ubi-Perseids - Direct link

@RevolverSnake6 Hello! Welcome to Discussions!

I'm sorry that you received a temporary sanction after the game crashed. Unfortunately, we are unable to remove these as they are issued server-side. However, there are some steps I can recommend that should help with the crashing issue. A great place to start is by verifying your game files and going through our PC troubleshooting guide. I'd also suggest disabling background applications as there could be a different program causing interference with the game. You can also check out our guide on how to prevent software conflicts. I hope these steps help but if you continue to experience crashes, please go ahead and open a support ticket and upload your system files so we can look into this further. Thanks so much!

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