about 3 years ago - Ubi-Karl - Direct link
Originally Posted by eurosario
Did you get it fix as I have the same problem.
Hey eurosario, thanks for reaching out and welcome to forums!

If you are experiencing the same issue, there can be different reasons for this, therefore I would suggest you to try completing all of the steps mentioned by our Support team and if none of it helps, send us your system files (MsInfo and DxDiag) how Ubi-Orion advised and we will be able to have a closer look at your hardware and see if we can identify the cause for the issue.

Should you have any questions, let us know!