Original Post — Direct link

Just got a lovely hour ban because I wanted to play ranked.... loaded into a match and didn't ven get out of ban phase when I was disconnected along with a couple other people, in wich when I went to join back I was stuck in an endless cycle of going to join back then having an error occur causing me to not be able to join back. The server recognized the lack of people and the match was ended causing me to get an abandoned sanction.... I didn't even get to play the game... this is ridiculous, in the couple years I've played this game I've never had such an issue... please someone help me so I can play again

almost 2 years ago - Ubi-Auron - Direct link

Hi @AaroniRigatoni and welcome to the forums!

I'm sorry to hear that you received a temporary ban because the game disconnected. Unfortunately, we are unable to lift temporary bans, as this is handled automatically by our system. However, now that it expired, you should be able to play again.

Let us know if you need anything else, thanks!