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Hey there,
I've created two support tickets in german aswell as american support-centres and neither received any reaction in over a week now.
Please help I'm just trying to use the new Cross-Progression. Just need my old XBOX account unlinked.
Hey there,
I've created two support tickets in german aswell as american support-centres and neither received any reaction in over a week now.
Please help I'm just trying to use the new Cross-Progression. Just need my old XBOX account unlinked.
Hello @Retrololo-SGG my apologies that your support case has not received a reply yet, I read your case details and the case is still open.
I also noticed you have opened 3 cases about this issue, for future reference, it is best to only open 1 case, this will actually allow your case to be handled quicker by 1 agent, instead of multiple cases with multiple agents open, as your case will be placed in a queue.
We have received high contact volumes during the holidays, but please be assured your case will be looked into as soon as we are able, it will not close in the meantime. Please keep checking your email address for replies from our support team, thank you.