Original Post — Direct link

Been trying to connect to the game since the last update and can’t seem to reach the servers? Tried every troubleshooting step but it still won’t work 😞

over 2 years ago - Ubi-SpaceCats - Direct link

Hey there folks! I am sorry to hear you're all getting the 3-0x00030081 error. Our teams are looking into this issue, so I would like to ask you the following:

  1. What region are you in?
  2. Is your game installed internally or on an external SSD?
  3. How much free disk space is on your PlayStation 5?
  4. Is your update visible through the PlayStation options menu?


Thank you!

over 2 years ago - Ubi-SpaceCats - Direct link

@crw01 @mcrte Thank you both so much! I've added this information to our team's investigation. Please keep your eye on the News & Announcements section for updates to this issue.

over 2 years ago - Ubi-SpaceCats - Direct link

@axczy Hey there, I'm sorry to hear of your frustration with this. This is an issue our teams are aware of and investigating. Can you please add your information to our Megathread concerning this? You can also follow that thread for updates. Thank you!

over 2 years ago - Ubi-SpaceCats - Direct link

@krewztv Hey there! Sorry to hear this. Please refer to our Megathread on this issue for further updates, and to add your information for our team if you'd like.

over 2 years ago - Ubi-SpaceCats - Direct link

@evgenybal Thanks so much for this info! I'm adding it to our team's report. Make sure to keep your eye on the megathread about this, as well as our News & Announcements and the game's Twitter for updates regarding this.

over 2 years ago - Ubi-SpaceCats - Direct link

@mcrte Compensation, if any is to be given, will be distributed server-side by the developers to all players affected. At this time, I do not have any further information. Many apologies again for this frustration.