Original Post — Direct link

Hi i have a problem i have a bad english but ill do my best :

I bought R6 on my PC, but i already had an account on Playstation but i didnt remember the Ubisoft acc that was linked with the one on the PS4, so when i bought the PC R6 i linked it to a new account and when i tried to log out and play on Steam with my Ubisoft acc that is linked on PS acc i cannot because :

can someone help me please ?

about 1 year ago - Ubi-LadyBlue - Direct link

Hey @xsheyzo_,

An authentication error typically just means you're trying to launch the game from a different account, which looks to be what's happening here. If you open a chat during the times they're open, the teams will be happy to help look into recovering your account with you.