Original Post — Direct link
Hi all,

I've been having a weird issue that makes this game unplayable right now and I'm constantly crashing lobbies: it starts with a sound bug and with the round-ending kill the lobby just freezes. Voice chat and text chat still work but after 30s the whole system is unresponsive. Before those 30s I can still Alt F4 but then Windows is frozen anyways. This happens to me in over 50% of the matches and started occuring only a couple of days ago.

I tried already:
- Validating and reinstalling the game, no changes
- Checking Windows Event log, no results

Since Ubisoft Tech Support is unavailable (good stuff), can anybody help me please? This issue is really ******g up not only the joy with the game but for others too while also putting a strain on my system, I feel like it's only a matter of time until my drive gives in to those crashes. I mean, I can't be the only one with that issue?
over 4 years ago - Ubi-Viral - Direct link
Hey, folks!

Sorry to hear that you are experiencing this crashing issue. Can I ask you to try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
EPIC GAMES LAUNCHER
STEAM

Disable Background Applications.

Make sure your OPERATING SYSTEM is UP TO DATE.

Reinstall Uplay.

Update your GPU Drivers:

AMD
NVIDIA

Should the issues persist after completing the above steps, please GET IN TOUCH, attaching DXDIAG and MSINFO reports to your SUPPORT CASE.

Thank you.