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I bought 600 credits today, and i see in my paypal app, that the money went through, but i didnt receive any credits. Any solutions to this, or can i get my credits manually?
I bought 600 credits today, and i see in my paypal app, that the money went through, but i didnt receive any credits. Any solutions to this, or can i get my credits manually?
@lt-bigshrek
Hey there.
It can take up to 24 hours on some cocasions for in-game purchases to be credited. If after this time you're still missing credits however please open a case with us and we'll take a look over your Ubisoft account to find out what's happened.
You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook: (https://en-gb.facebook.com/UbisoftSupport/%5d) and Twitter and they will be able to create a support case for you.