i_like_sheep: Thank you for letting me know what you've tried! I am sorry to hear those steps did not work. Please try running the game
as an administrator to see if that makes any improvements or differences. This will grant the game access to all system permissions, which can actually help with various technical problems. Then, make sure that your
background applications are disabled. Having certain programs running in the background can potentially interfere with the game and cause it to not run as it should, so disabling these programs altogether is a great measure to take. Afterward, please complete the rest of our
technical troubleshooting guide.
If none of these suggestions help, please don't hesitate to contact us on
Facebook or
Twitter! Our team would be more than happy to investigate this further with you one-on-one and provide the specialized assistance required. Thank you!