Original Post — Direct link
every ranked match i play my game freezes then crashes. I have tried some solutions but none of them fixed it I don't know if its a new update issue because this has never happened to me before
is there a known fix for this?
16 days ago - UbiKoality - Direct link
Hey i_like_sheep! I'm extremely sorry to hear that Rainbow Six Siege has been constantly crashing and freezing for you. Can you please let me know what all you have tried on your own to get this resolved? I am not wanting to waste your time by recommending steps you have already tried.

Please keep in mind that you can always open a case at support.ubi.com if a member on the forums is not able to respond in the desired time period.
16 days ago - UbiKoality - Direct link
i_like_sheep: Thank you for letting me know what you've tried! I am sorry to hear those steps did not work. Please try running the game as an administrator to see if that makes any improvements or differences. This will grant the game access to all system permissions, which can actually help with various technical problems. Then, make sure that your background applications are disabled. Having certain programs running in the background can potentially interfere with the game and cause it to not run as it should, so disabling these programs altogether is a great measure to take. Afterward, please complete the rest of our technical troubleshooting guide.

If none of these suggestions help, please don't hesitate to contact us on Facebook or Twitter! Our team would be more than happy to investigate this further with you one-on-one and provide the specialized assistance required. Thank you!





Links in this thread

Ubisoft Support (@UbisoftSupport) | Twitter
The latest Tweets from Ubisoft Support (@UbisoftSupport). Official Ubisoft Player Support. Worldwide


Ubisoft Support
Ubisoft Support. 385K likes. Still need support? Reach out to your regional support team here: https://support.ubi.com/


Troubleshooting technical issues on PC
What can I do if I experience technical difficulties while playing on PC?


Disabling background applications
How can I disable background applications?


Run applications with administrator rights
How do I run programs with administrator rights?


Home - Ubisoft Support
Ubisoft Support Homepage is where you will find help about Ubisoft games and services. You will be able to search for your problem, browse FAQs, get game service status, view most popular forum posts, submit a case and chat with an agent.


devtrackers.gg