@darkhood7739 this just happened to me last game, now i have a 2 hour ban, (the only reason to way i even had the first one was due the same bug) I was duo queuing both times in the low silver bracket but since then have dropped to bronze 2 due to these bugs both times it happened in overtime (if it helps). I hope ubisoft will fix this bug soon (while i don't think so since this has been a thing since last year).
Hello everyone, thanks for getting in touch with us about your inability to reconnect to a match in progress and your subsequent temporary ban.
Mid-game disconnections are something that can happen to any player having connection issues. The game will try to reconnect you to the match for an undetermined amount of time. Unfortunately, the only thing we can suggest when this happens is to quickly reset your router, to see if you can re-establish your connection to our servers in time, and reconnect to the match in progress that you disconnected from.
We are unable to remove these bans as they are handled by the game, but we can suggest is some connectivity troubleshooting to help prevent these mid-match disconnections from happening in the future.
Please run through all steps listed in this guide, as this guide contains some of the most common fixes for connection issues and disconnections and can help rule out issues with ISP, online servers, router configuration, and hardware issues when connecting >
PS4 - https://ubi.li/12soI
PS5 - https://ubi.li/JE6K7
Xbox One - https://ubi.li/6L9Js
XBSX/S - https://ubi.li/55G8e
PC - https://ubi.li/YPwnl
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