Original Post — Direct link

This has been happening for years. (google this issue)

It's [censored] ridiculous that I now have to change the skins of 60 operators!

over 2 years ago - Ubi-Mercury - Direct link

Hey there @elreydecasual, I'm sorry to hear your skins are getting reset. I completely understand your frustration and inconvenience caused by this issue. Would you please let me know if you're receiving any error messages on launch prior to these skins being reset? Thanks!

over 2 years ago - Ubi-Mercury - Direct link

Thanks for clarifying @elreydecasual! Could you please try out the steps in this article to see if they help resolve this issue you've been encountering?