[2020] [Download/Installation]Failed to load user saved profile

Originally Posted by KasThaGreat
]Every time I start up siege It says the same message "failed to load user saved profile" imp forced to redo my loadouts and settings each time even after i tried the turn on/off cloud save technique including delete the corrupted file or whatever tried multiple times its been like this for awhile so I haven't played cause i refused to my settings each time but i grow tired of not bein able to ply my favorite game so I wanna try to fix it again but I known the main thing I tried before didn't work I tried uninstall the game and steam two times over that didn't work PLEASE HELP!!!!

Hey there,

Welcome to the Forums! I'm sorry to see you're having issues!

This may be related to an issue with your save, to try and resolve this please try deleting the save file (this will reset Situation progress and Loadouts, but ranks, unlocked items, etc. won't be affected)

To do this, please give the below steps a try;
- Make sure Uplay is completely exited out, which can include exiting from your system tray if you opted to have Uplay run in the background when pressing the window X
-Go to the save game folder below and delete it after making a backup:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\635 (Uplay)
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\1843 (Steam)

-Open Uplay as administrator, then disable the overlay and cloud save
- Launch Siege, modify an operator's loadout, and play a situation, to ensure a good save.
- exit the game, re-enable cloud saves and the overlay and restart Uplay
- When the game starts back up, you will get a message about which save to use. Make sure to select the local save, not the cloud game save. Uplay will then update with the local save.

Please let us know if your issue continues following this workaround!

Originally Posted by KasThaGreat
I stated in my first initial post that I've already tried that method three times over on different days and everything I even tried uninstalling everything the game itself the files , steam and uplay connect none of that stuff work I wanted to do a live chat its been like this for months and I haven't played because of it & I would like to play tonight

Thanks for your response KasThaGreat.

In this particular instance, can I ask you to provide us with video footage showing troubleshooting steps that were suggested by Ubi-TheBerry done, and we will get back to you!