Original Post — Direct link
I subbed to beaulo on twitch and also connected my Ubisoft to my twitch. it didn't show up so i decided to give it time, it's been 27+ hours and there's still nothing.
over 3 years ago - Ubi-Milky - Direct link
Hello Franso.Fs, sorry to see you have yet to receive your in Beaulo charm.

For more information about this issue, please see our post on this here -
https://forums.ubisoft.com/showthrea...from-your-game

For all missing in-game items we ask that you now contact us through our Ubisoft support site here - https://support.ubisoft.com/Cases/New

Failing that as you said you are unable to use that site you can also contact us through DM on our social media channels here -

Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/

We will request a Twitch Drop screenshot and the date when you should have received the item, we will verify your account then we should be able to look into this further for you and add the items to your game when necessary.

Thank you for your patience!