Original Post — Direct link

I bought the deluxe edition after playing the free trial on epic games and have only received year two operators, all of the year 1 operators are still locked and unusable.

about 2 years ago - Ubi-Karl - Direct link

Hey @Tbear_Siege, thanks for getting through to us, welcome to forums and sorry to hear about your missing Year 1 Operators after successfully purchasing Deluxe Edition.

So that we could look into it for you, as it's something that will involve discussing account related details, can I ask you to get through to us via one of the following channels, based on your personal preference:

  1. Support website
  2. Facebook
  3. Twitter


Once sent, your contact will be reviewed by one of our representatives at the earliest possible convenience and we will take it from there.

Hope this helps and if you have any further queries, let us know!