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Re: [No response to support case](/topic/158101/no-response-to-support-case)
Re: [No response to support case](/topic/158101/no-response-to-support-case)
Hello @GEN_JUTSO
Thanks for reaching out and I'm sorry to hear about your experience.
After checking this for you, I can see that your case is currently being looked into and you should receive a reply soon.
Apologies for the delay and if you have any additional questions, please let us know.
Hi there @zeBaconcake, I'm sorry to hear that you are still waiting on a response! I left a note on both of your support cases so our support team is aware that you reached out to us through the discussion boards.